Last Updated: [12/11/2025]

This Privacy Policy explains how we collect, use, and protect your information when you visit our website, create an account, or place an order. By using our website, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following information when you visit or interact with our website:

1.1 Personal Information

When you register, place an order, or contact us, we may collect:

  • Name

  • Email address

  • Phone number

  • Billing and shipping address

  • Account login information (username, password)

1.2 Payment Information

We do not store full credit card numbers.
Payments are processed securely through our payment partners (e.g., Stripe, PayPal, etc.).

1.3 Automatically Collected Data

When you browse our website, certain information is automatically collected, such as:

  • IP address

  • Browser type and version

  • Device information

  • Pages you visited

  • Cookies and similar tracking technologies

This helps us improve website performance, security, and user experience.

2. How We Use Your Information

We may use your information for the following purposes:

  • To process and fulfill your orders

  • To create and manage your user account

  • To communicate with you about your order or customer support requests

  • To improve our website’s performance and layout

  • To send updates, promotions, or marketing messages (optional and unsubscribe-friendly)

  • To comply with legal requirements

We do not sell your personal information to third parties.

3. Cookies and Tracking Technologies

Our website uses cookies to:

  • Maintain your login session

  • Remember items in your cart

  • Improve loading speed (e.g., LSCache)

  • Analyze website usage for improvements

You may disable cookies in your browser settings, but some features of the site may not work properly.

4. Sharing Your Information

We may share information only with trusted service providers when necessary:

  • Payment processors (e.g., Stripe, PayPal)

  • Hosting and security providers

  • Analytics services

  • Order and delivery partners (if applicable)

These providers are required to protect your information and use it only for service-related purposes.

We do not sell, trade, or rent your personal information.

5. Data Security

We implement security measures to protect your information from unauthorized access, alteration, or disclosure, including:

  • Encrypted connections (HTTPS)

  • Secure servers

  • Limited data access

  • Regular website security updates

However, no online service can guarantee 100% security.

6. Your Rights

Depending on your region, you may have rights such as:

  • Accessing the personal data we hold

  • Requesting corrections to inaccurate information

  • Requesting deletion of your account or personal data

  • Opting out of marketing emails

To make a request, contact us at: [info@pambbq.com]

7. Data Retention

We retain your information only as long as necessary:

  • For order processing

  • For legal and accounting purposes

  • For maintaining your user account

You may request account deletion at any time.

8. Children’s Privacy

We do not knowingly collect personal information from children under 13.
If you believe a child provided personal data on our site, contact us immediately to remove it.

9. Changes to This Privacy Policy

We may update this Privacy Policy occasionally.
Updated versions will be posted on this page with a new “Last Updated” date.

10. Contact Us

For privacy-related questions or requests, contact us:

Email: info@pambbq.com